Terms and Conditions my88 – Platform Usage Rules

Welcome to my88, an online gaming platform operating under a recognized official license. These Terms and Conditions ("Terms") govern your use of the my88.cx website and all services, games, and features available through this platform.

By registering as a member, accessing your account, or using any my88 service, you agree to be bound by these Terms. If you disagree with any part of these Terms, please stop using our platform immediately.

My88 reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

To be eligible to register and use my88's services, you must meet the following requirements:

• You must be at least 18 years old at the time of registration.
• You must be an individual acting on your own behalf, not as an agent or representative of a third party.
• You must ensure that online gaming activity is legal in the jurisdiction where you are located.
• You must not be a person who has self-excluded from any gambling platform.
• You must not have previously held a my88 account that was suspended or terminated for violating these Terms.

Each member is only permitted to hold one (1) my88 account. Registering multiple accounts using the same name, phone number, email address, bank account number, or IP address is prohibited and may result in the suspension of all accounts involved.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on your identity card or passport.
• An active mobile phone number that can be reached.
• A valid and active email address.
• A valid Malaysian bank account number in your own name.
• Exact date of birth for age verification.

My88 reserves the right to request identity verification (KYC) at any time, particularly before processing the first withdrawal or when suspicious activity is detected on an account. Required documents may include a copy of your identification card, recent bank statement, or proof of address.

My88 supports a wide range of popular deposit and withdrawal methods in Malaysia, including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and various other digital wallets. All financial transactions are processed through a secure, encrypted payment system.

Deposit Conditions:

• The minimum deposit is as stated on the Deposit and subject to the selected payment method.
• Deposited funds must originate from a bank account or e-Wallet registered in your own name.
• My88 does not accept deposits from third parties or unknown sources.
• Deposit verification time depends on the payment method used; most methods are processed within minutes.

Withdrawal Conditions:

• Withdrawals can only be processed to a bank account or e-Wallet registered under the same member's name.
• Identity verification (KYC) must be completed before the first withdrawal is approved.
• Minimum and maximum withdrawal limits are stated in your account page and may vary depending on the withdrawal method.
• Any wagering requirement associated with a bonus must be fully met before a withdrawal is processed.
• My88 reserves the right to conduct additional verification for withdrawals exceeding certain limits as a fraud prevention measure.

My88 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements and time limits as stated in their respective promotion terms. Please check the Promotions for the latest information.

General terms applicable to all my88 bonuses:

• Each member is eligible to claim each type of bonus once only, unless otherwise stated.
• Bonuses cannot be directly converted to cash; they must first be used for gameplay.
• Wagering requirements (e.g., 10x, 20x, or 30x) must be met within the specified period.
• Games that contribute to wagering requirements are stated in each promotion's terms.
• My88 reserves the right to forfeit any bonus obtained through unauthorized means, bet manipulation (bonus abuse), or any activity that violates the spirit of a promotion.
• All my88 decisions regarding bonus claims are final.

All games offered on the my88 platform are governed by rules set by their respective game providers. Each game displays its rules and RTP (Return to Player) value within the game interface itself.

• The outcome of all games is final and cannot be disputed unless a proven technical error has occurred.
• In the event of a technical disruption during a game session, my88 will review the server logs to determine the valid game outcome.
• Any attempt to exploit bugs or technical vulnerabilities in games will result in the cancellation of all related transactions and account suspension.
• The use of automated software, bots, or any tool designed for auto-play is strictly prohibited.
• Minimum and maximum betting limits for each game are as displayed within the game.

My88 members are required to conduct themselves respectfully and responsibly at all times while using the platform. The following behaviours are prohibited and may result in disciplinary action:

• Using offensive, abusive, or threatening language when communicating with the support team or other members.
• Spreading false or misleading information about my88.
• Engaging in any fraudulent activity, including the use of stolen credit cards or identity fraud.
• Colluding with other members to exploit games or the bonus system.
• Using a VPN or proxy to conceal your actual location in order to bypass geo-restrictions.
• Any form of money laundering or suspicious financial activity.

You are fully responsible for maintaining the security of your my88 account login credentials. This includes your username, password, and any associated two-factor authentication (2FA) codes.

• Do not share your login credentials with anyone, including family members or friends.
• Use a strong, unique password that is not shared with any other account.
• Contact the my88 support team immediately if you suspect your account has been accessed without authorization.
• My88 shall not be held liable for any losses arising from unauthorized use of an account resulting from a member's negligence in safeguarding their login credentials.

My88 reserves the right to suspend, restrict, or terminate any account at any time, with or without prior notice, for the following reasons:

• Violation of any provision in these Terms and Conditions.
• Suspicion or evidence of fraud, money laundering, or illegal activity.
• Failure to complete the identity verification (KYC) process within the specified period.
• Registration of multiple accounts by the same individual.
• Bonus or promotion abuse.
• Official requests from competent authorities.

If your account is terminated due to a Terms violation, my88 reserves the right to forfeit all credit balances and wins in the account. If closure is for another valid reason, any eligible credit balance will be returned once the investigation is complete.

Members may also request to close their own account by contacting the my88 support team. Voluntary account closure requests will be processed within 5 business days.

To the extent permitted by applicable law, my88 is not liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by system maintenance, technical issues, or circumstances beyond my88's control.
• Losses resulting from unauthorised access to your account due to your own negligence.
• The accuracy, completeness, or timeliness of information displayed on the platform.

In all circumstances, my88's maximum total liability to you shall not exceed the net deposit amount you made in the 30 days preceding the relevant claim.

My88 is committed to protecting the privacy and personal data of all members. The collection, use, and processing of your personal data is carried out in accordance with Privacy Policy available for review on this website.

In summary, my88 collects and processes your personal data for the following purposes:

• Member account management and verification.
• Secure processing of financial transactions.
• Compliance with legal and regulatory requirements.
• Improvement of user experience and platform services.
• Account-related communications, promotions, and platform updates (with your consent).

All data is stored in a secure environment with full encryption. my88 does not sell or rent members' personal data to third parties for marketing purposes.

My88 reserves the right to update or amend these Terms and Conditions at any time. Amendments take effect immediately upon being published on this website. We will endeavor to notify members of significant changes via email or in-platform notifications.

It is your responsibility to review these Terms periodically. Continued use of the platform after any amendments constitutes your full acceptance of the revised Terms.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to these Terms will first be resolved through my88's internal dispute resolution process before being referred to a recognized alternative dispute resolution body.